Important information about The Refugee Advice Centre’s services during the coronavirus situation

We hope that due to the on-going coronavirus situation clients do not come to our office without an appointment. For the time being, we are trying to arrange all meetings and consultation through the telephone.

If you need help with your case, please contact The Refugee Advice Centre by phone (tel. +358923139300) or by email (pan@pakolaisneuvonta.fi). Documents can be submitted via encrypted email (instructions on the website).

We will inform of changes to our services on Facebook, Twitter and on our website.

All contact information is available on our website in Finnish, Swedish and English: https://www.pakolaisneuvonta.fi/en/contact-information/

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The Refugee Advice Centre’s office will move to Länsi-Pasila at the turn of the year

The Refugee Advice Centre’s new address will be Pasilanraitio 9, 00240 Helsinki as of 7.1.2020.

The new office is easily accessible by local train via Pasila train station, by tram no 2 (Kyllikinportti stop) or by bus no 23 (Eevanmäki stop).

The last day our old office is open will be 27.12.2019. The Refugee Advice Centre’s phone number or email address will not change and will remain 09 2313 9300 and pan@pakolaisneuvonta.fi respectively.

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