Contact information

phone +358 9 2313 9300
fax +358 9 2313 9310

Pasilanraitio 9 B
00240 Helsinki

Open weekdays from 10 a.m. to 3 p.m. Entrance from Kronqvistinkuja side of the building. Please check in at the lobby.


We hope that due to the on-going coronavirus situation clients do not come to our office without an appointment. For the time being, we are trying to arrange all meetings and consultation through the telephone.

If you need help with your case, please contact The Refugee Advice Centre by phone (general office number +358923139300, legal advice during weekdays 10-12:00 in the number +358 9 2313 9325) or by email ( Documents can be submitted via encrypted email (

Arriving from the Pasilanraitio side of the building.

Arriving from the Pasila train station and Maistraatinportti direction.

Executive Director
Pia Lindfors
phone +358 50 366 5942

Financial and Administrative Officer
Soili Vivolin
phone +358 9 2313 9305

Fundraising Manager
Anna Helttula
phone +358 44 493 1707


The Refugee Advice Centres offers legal advice in issues concerning foreign nationals by its expert lawyers free of charge on weekdays from 10 to 12 a.m. Advice is in general available in Finnish and English.

The direct number is +358 9 2313 9325 (calls won’t be connected by the operator).
You can also ask advice by email at neuvonta(at)

Legal advice focused on issues related to undocumented migrants is offered by our specialised lawyer on Mondays from 2–4 p.m. at 045 2377 104. You can also send questions by email to paperittomat(at)

Legal advice is funded by the Funding Centre for Social Welfare and Health Organisations (STEA).

If you want a lawyer from the Refugee Advice Centre, please contact us either by email pan(at), by encrypted email at or by phone +358 9 2313 9300. Please attach any possible decisions from the Immigration Service or an Administrative Court to your appointment request or have them at hand when calling.